Messenger Bot is very useful. It is an option for your business to communicate with your clients using their preferred messaging apps. You can send video, audio or other files to your users and maintain your professional relationship. This is a feature that will surely catch up the attention of your customers.
It will be up to you whether you want to go for the free or paid Facebook application. There are pros and cons of both of them. If you want to create a useful but you must know how to use the right tools.
I have already written a little about this topic in my previous articles. I will mention some interesting stuff now.
When your customers and your clients used to have a problem regarding sending messages through a messaging app like Whatsapp, MMS or SMS, it would be much easier for you to fix it. Instead of spending time to resolve the issue, you can ask for help from a customer service agent. The agent will be familiar with the working process of each messaging platform. So they can give you some useful tips on how to send messages over Facebook Messenger. You can learn from them and avoid making errors in your work.
You can also encourage your users to share your message. So they will feel more comfortable using the app. They will definitely make more friends with one another. And you can try to offer them a reward for doing so. This feature is used by many businesses to get more customers.
I am sure you have seen a huge number of applications trying to grab your market share. Facebook Messenger Bot can also be used as a competitor to these applications.
So what are the things you have to remember before launching a bot? Here are some important things to consider:
Before launching the bot, you should test it. To be more specific, you should test the way your bot works with your Messenger Bot app and your own personal Facebook account.
You will have to test your bot and your own account for several hours. As you continue to receive messages from your Facebook followers, you will soon find out if your bot is working or not.
Once you have tested your bot and your personal account, you will find it much easier to release your new creation. However, before releasing it to the market, it would be best if you are going to prepare a demo for your potential customers. In this way, you can let them try out your bot and see if it works for them.
Another thing that you can do to gain popularity is to participate in group discussions on Facebook. You can share your ideas and goals and help your community members to achieve great things.
This will surely help your bot get good recognition in the market. It will also become a success story for your business.